Willow Starcom Overview

At Willow Starcom we understand the importance of an effective IT Infrastructure to a modern business.

With more than 20 years’ experience of delivering innovative IT Services and Solutions we have seen a lot of changes and challenges in this fastest moving of industries. Our knowledge and expertise is available to you in a wide range of products and services to ensure that you get the best from your investment in IT. To be successful for so long you have to be good, and we pride ourselves on our professional and friendly service as much as our extensive knowledge of IT. At Willow Starcom we live and breathe IT, but we don’t expect that everyone else needs to be as experienced or knowledgeable as we are. We understand that for our clients, IT is an investment and all investments need to give a return in today’s competitive environment. That’s why we measure success in business terms, not technical terms:

  • We Improve Your Performance
  • We Save You Time
  • We Save You Money
  • We Protect Your IT Infrastructure
  • We Give You Peace Of Mind and Freedom To Develop Your Business

Above all, we concern ourselves with every aspect of IT, so that you don’t need to.

About Us

Willow Starcom was established in 1990 as a provider of specialist IT services delivering data management and security solutions, hardware and software support and a range of managed services. The solutions are delivered directly to high end SME end users, who see the Willow Starcom as their trusted partner or via an established Channel Partner program.

Willow Starcom Support
Your Route to Business Continuity

If you have chosen wisely, your IT infrastructure will deliver powerful benefits to your business and allow you to compete in our challenging environment……until it goes wrong.

Any disruption to your IT Infrastructure can be costly. At Willow Starcom we understand the need to keep your IT technology working and offer professional solutions and services to ensure disruptions are a thing of the past.

At its simplest and most traditional level, a Hardware and Software Support contract will give you cover you require when things go wrong. If something breaks, we fix it. Willow Starcom have been providing this service since we were established in 1990 and, with the correct Service Levels to suit your business it provides a powerful first step in your Business Continuity plans.

In addition to the dreaded computer failure, there are a whole host of problems that can impact on your business. Your network and data are under attack every day from external sources and you need to protect your business from these threats. And just when you thought you had it covered, there are the problems that can impact on any business from the inside; human error, overworked staff, inefficient processes and simply not enough hours in the day. That’s why Willow Starcom have developed a range of Managed Services to protect and manage your IT Infrastructure all day every day.

Finally, there are times when you just need some help and advice. Our Consultancy and IT Days package allows you to tap into our expertise as and when you need it, either on a pre-agreed regular basis or ad-hoc arrangement.

All our Support Agreements can be taken independently or as a combination giving you the peace of mind that whatever the issue, Willow Starcom will keep IT infrastructure up and running.

Whatever your requirements in terms of business continuity, a Willow Starcom Support Contract offers peace of mind at a pre agreed annual cost with service levels and payment terms to suit your business.

Find out more about our range of Services to help ensure business continuity.

Willow Starcom Solutions

Whilst many of our clients take a range of Support Services from Willow Starcom, there are times when you need to make a capital investment and implement a solution that will help you improve your business. We have been helping companies both large and small implement their IT Infrastructure for over 20 years.

We understand that every company has different requirements and different budgets to work within. Additionally, many of the solutions we implement can also be bought as a service from Willow Starcom. That’s why we will always take the time to understand your exact business requirements and recommend the best service or solution for you.

If it’s just a cheap laptop that you need, then there are probably other people you should be talking to. We do supply leading brands of computer hardware and software at competitive prices but it’s our knowledge and expertise where we really add value. We have a proven track record of delivering solutions on time and within budget. Working with you from the initial planning and specification stage through implementation and then equipment lifetime support, we turn a list of equipment or a business need into an IT Solution that works for your business.

Working with best of breed manufacturers whom we are proud to call our Partners, our key areas of expertise are:

Microsoft Solutions

Microsoft products are at the core of our solutions. We have been a Microsoft Certified Partner for over 10 years and we are currently a Microsoft Hosting Partner. We have extensive experience and knowledge in designing and deploying Microsoft based infrastructure solutions, from standalone servers to clustered environments for high availability and our solutions have won national awards. For more information about how our Microsoft solutions can help you click here.

Data Backup Solutions

Our expertise in backup and recovery spans from simple tape based systems through to advanced tape-less and online/offsite backup and recovery technologies. Our consulting team can design and specify the infrastructure to support high speed backup and recovery to lessen the business consequences of disruptions to your technology infrastructure. For more information about how our data backup solutions can help you click here.

Data Storage Solutions

We have many years of expertise working with some of the major storage manufacturers architecting Storage Solutions, Network Storage and Network Attached Storage (NAS). We take a consultative approach and it is important for our team of account managers and storage architects to fully understand our customer's requirements before any product or storage solution is proposed. Like all our solutions, we manage your project from conception through to completion. For more information about how our Data Storage solutions can help you click here.


Virtualisation, the process of running multiple operating environments on a single computer, dramatically improves the efficiency and availability of resources and applications in your organisation. We already deploy Virtualisation techniques in the Starcom Cloud and use the same expertise to implement Virtualisation Solutions on our customer’s sites. A business can save 50-70% on overall IT costs by consolidating their resource pools and delivering highly available machines with VMware infrastructure. For more information about how our Virtualisation solutions can help you click here.

Remote Connectivity and Internet Connectivity Solutions

Our secure and affordable remote access solutions provide your staff with the ability to work from anywhere at any time. Additionally, we offer business broadband, leased line and VoIP solutions to ensure your business maximises its connectivity power. For more information about how our Internet Connectivity solutions can help you click here.

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